Welcome to Packaging Hero!
At Packaging Hero, we believe that every product deserves the perfect packaging solution. Our mission is to provide innovative, high-quality packaging materials, designs, and equipment Whether customers are looking for custom packaging tailored to their unique needs or stock packaging ready for immediate use, we have them covered. Our wide range of options ensures that every customer can find the perfect fit for their business, no matter the size or industry. Join Packaging HERO, and be the solution, be different, be better than the competition.
The Position: Account Executive
As an Account Executive at Packaging HERO, you will play a crucial role in driving our business forward by managing and growing client relationships. You will be responsible for understanding client needs, presenting tailored packaging solutions, and ensuring a seamless experience from initial contact through to delivery. Your ability to communicate effectively, negotiate, and provide exceptional customer service will be key to your success. By collaborating closely with our internal team, you will help bring innovative packaging solutions to life, consistently exceeding customer expectations. Join us and be part of a dynamic team committed to excellence and innovation in the packaging industry.
Expectations:
- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing tailored packaging solutions.
- Sales Targets: Meet and exceed sales targets by identifying new business opportunities and expanding existing accounts.
- Customer Service: Deliver exceptional customer service throughout the sales process, ensuring client satisfaction and addressing issues promptly.
- Collaboration: Work closely with our internal teams to ensure that client requirements are met, and projects are delivered on time.
- Reporting: Prepare regular reports on sales activities, client interactions, and market feedback to inform strategic decisions.
- Negotiation: Negotiate contracts and pricing with clients to secure profitable deals while maintaining strong client relationships.
- Problem-Solving: Address and resolve any client concerns or issues, ensuring a positive experience and fostering long-term loyalty.
- Continuous Improvement: Seek opportunities for professional development and stay updated on the latest packaging innovations and sales techniques.
These expectations outline the key responsibilities and goals for the role, ensuring that you contribute effectively to the success of Packaging Hero and its clients.
Requirements:
- Proven Experience: A minimum of 3 years of experience in B2B sales or account management, preferably in the packaging or a related industry.
- Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and internal teams.
- Customer-Focused: A strong commitment to providing exceptional customer service and the ability to understand and meet client needs.
- Negotiation Skills: Proven ability to negotiate contracts and close deals successfully.
- Problem-Solving Abilities: Strong analytical and problem-solving skills to address client challenges and provide effective solutions.
- Team Collaboration: Ability to work collaboratively with design, production, and other internal teams to deliver customized packaging solutions.
- Self-Motivated: A proactive and results-oriented approach with the ability to work independently and manage multiple accounts.
- Industry Knowledge: Familiarity with the latest trends and innovations in the packaging industry is a plus.
Benefits:
- Competitive Salary and Commission Structure
- Guaranteed Draw on Commission
- Health & Wellness
- Comprehensive and Generous Health, Dental, and Vision Insurance Plans
- Retirement Plans
- Employee Contribution 401k
- 401k Safe Harbor
- Profit Sharing
- Professional Development
- Comprehensive Sales, Product Knowledge, and Applications training
- Paid Time Off:
- 2 Weeks’ Vacation Year One
- 48 Hours Personal Time
- 7-Paid Holidays
- Work-Life Balance
- Supportive Environment:
- A collaborative support environment. Our internal team members handle sourcing, quoting, orders, invoicing and everything in between allowing you to focus on your customers.
If you have these qualifications and are excited about the opportunity to join a dynamic and innovative team, we encourage you to apply!
Within two business days of application, you will be sent a link to complete an online sales questionnaire. No candidate will be considered without completing the questionnaire.